After-Sale Care
Premium service does not stop after checkout. Here is how return requests are reviewed and handled.
Returns are reviewed based on delivery timing, product condition, and the issue reported. The team confirms eligibility directly before any next step.
Items should remain in original condition with packaging, accessories, tags, and proof of purchase where possible.
Start by contacting us on WhatsApp with your order details, product photos, and reason for return.
Approved returns are processed after inspection and confirmation. Final timelines depend on payment method and delivery logistics.
Send us your order details and photos so the team can guide the next step clearly.